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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Boeder

September 12, 2025

5  out of  5
rating by Rick Boeder
"Office staff and Jonah were great to work with. His understanding of what insurance I was wanting and State Farm's policies and prices beat 5-6 other companies I checked with. And since I had State Farm ins previously, it was seamless to change to our new location. I highly recommend Jonah and his office!"
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Denise DeCarlo

September 4, 2025

5  out of  5
rating by Denise DeCarlo
"I've had State Farm coverage for many years with Brett's office. Working with Kaci has been outstanding and the customer service over the years has been flawless. They provide good value for money for the services provided."
We responded:
"Thank you for your kind words Denise and allowing us to help protect what matters most to you. We think Kaci is pretty great too! ☺️"
Profile photo of Amber Mass

Amber Mass

August 22, 2025

5  out of  5
rating by Amber Mass
"Very efficient, effective and friendly. They have adapted to the modern world and can do a lot over email which saves the phone calls and having to take time off work for appointments."
We responded:
"We are here to help our customers to best accommodate their needs and schedules. Thank you for the review Amber!"
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Ray Mauer

August 22, 2025

5  out of  5
rating by Ray Mauer
"Jonah, helped us with home, auto and boat insurance during our move to the Brainerd area. He is responsive, knowledgeable and easy to work with. Highly recommend!"
We responded:
"We are happy to hear we were able to help you with your home, auto and boat insurance needs. Welcome to the BLA!"
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janice worley

August 21, 2025

5  out of  5
rating by janice worley
"Wonderful salesman, Jonah schaunaman. Easy to communicate with, great pricing and very helpful. Thanks Jonah!!"
We responded:
"We think Jonah is pretty great too. Thank you, Janice, for the review!"
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Josh Jordan

August 19, 2025

5  out of  5
rating by Josh Jordan
"Kaci very helpful and understanding wants to help u out and knows by name"
We responded:
"We appreciate the review Josh and thank you for your business!"
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Kelly Kragness

August 6, 2025

5  out of  5
rating by Kelly Kragness
"Definitely recommend. Jonah is great. Easy to work with, professional, knowledgeable, nice guy. Coverage is great also. Wouldn’t go anywhere else!"
We responded:
"Thank you Kelly for your business and kind words. We appreciate it!"
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Elijah Trostle

August 4, 2025

5  out of  5
rating by Elijah Trostle
"Super friendly and knowledgeable staff, always happy to help you navigate the insurance world with real-world understanding."
We responded:
"Thank you Elijah for the kind words. We are happy to assist you with your insurance and questions!"
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Bonnie Savey

August 4, 2025

5  out of  5
rating by Bonnie Savey
"Evan Neu helped me. Did an amazing job explaining what each policy meant and also helped me with getting WAY better coverage (including multiple coverages) for FAR less than I was originally paying Allstate."
We responded:
"Thank you Bonnie for your review! We are happy to hear he was able to help you with your coverage. We appreciate your business!"
Profile photo of Kari Aanenson

Kari Aanenson

August 1, 2025

5  out of  5
rating by Kari Aanenson
"I worked with Evan and he provided great knowledge and customer service. Very helpful, enthusiastic and friendly. Highly recommend!"
We responded:
"Thank you for the kind words Kari! We are happy to hear Evan was able to help you."
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JoAnn Hoof

June 26, 2025

5  out of  5
rating by JoAnn Hoof
"Jonah Schaunaman was extremely helpful and took the time to break down everything and explain it. He was very welcome and professional. I definitely recommend going to them"
We responded:
"Thank you for the kind words JoAnn! We think Jonah is pretty great too. We appreciate your business! "
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Zach B

May 31, 2025

5  out of  5
rating by Zach B
"Jonah is friendly, professional, knowledgeable and gives the impression that he truly wants to help you as a person when it comes to insurance. Not only was the customer service great, but the quote I got from State Farm for home insurance was 50% less than what another local company offered if I bundled my car insurance with it. Highly recommend."
We responded:
"Thank you for the kind words Zach. We are here to help and happy to hear we were able to save you some money on your home insurance!"
Profile photo of Charlie Redetzke

Charlie Redetzke

May 19, 2025

5  out of  5
rating by Charlie Redetzke
"Kaci is awesome, she is very personable and is easy to understand when informing us on our policy"
We responded:
"Thank you Charlie for the kind words! We think Kaci is pretty great too. :-)"
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Dakota Grecula

May 2, 2025

5  out of  5
rating by Dakota Grecula
"Sam is great!"
We responded:
"We think Sam is pretty great too. Thanks for the review Dakota!"
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Breanna Thompson

May 2, 2025

5  out of  5
rating by Breanna Thompson
"Great communication throughout the process and competitive pricing. Thanks Brett!"
We responded:
"Thank you for your business Breanna! We enjoyed working with you."
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Body Made By Love

April 18, 2025

5  out of  5
rating by Body Made By Love
"Enjoyed talking with Jonah, I’m new to the area and he made me feel so at home."
We responded:
"We are happy to hear we could make you feel at home. Welcome to the BLA!"
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Jared Sazama

April 7, 2025

5  out of  5
rating by Jared Sazama
"My current homeowners insurance keeps going up. I have never had a claim. I got a quote from State farm for half the price. Plus comparable car insurance price. I was able to email and get a quote then meet with an agent ten minutes from home. Agent was kind and told it like it was. I am very happy."
We responded:
"Thanks for the kind words Jared! It was our pleasure to help you with your homeowners insurance and car insurance."
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Thomas Hoppe

March 21, 2025

5  out of  5
rating by Thomas Hoppe
"Fun car to drive!"
We responded:
"Thanks!"
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Sandy Newton

March 20, 2025

5  out of  5
rating by Sandy Newton
"Samantha was a delight to work with. Top notch service!"
We responded:
"We think Samantha is pretty great too. Thanks for the review Sandy!"
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Mark Wintheiser

March 17, 2025

5  out of  5
rating by Mark Wintheiser
"Realistic property values, much better rates and knowledgeable agents."
We responded:
"Thank you for the review and kind words! It was a pleasure working with you."
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Cathleen Rico

March 14, 2025

5  out of  5
rating by Cathleen Rico
"Attentive personable agent!"
We responded:
"Thank you Cathleen! "
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Big E

March 7, 2025

5  out of  5
rating by Big E
"Great experience and Robert was great answering all my questions and found additional coverage at absolutely minimal additional cost! Thank you Robert!!"
We responded:
"We think Robert is pretty great too, thank you for your review!"
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SkuLL 84

March 6, 2025

5  out of  5
rating by SkuLL 84
"Amazing"
We responded:
"Thank you for the review!"
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sandy mcdonald

March 4, 2025

5  out of  5
rating by sandy mcdonald
"How often does a company call you and reduce your monthly payment? This one does!!"
We responded:
"We appreciate your kind words Sandy, thank you for the review!"
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David Truck

February 28, 2025

5  out of  5
rating by David Truck
"thanks for your help i will send more pepole your way"
We responded:
"Thank you for the kind words David, we appreciate your review and your business!"