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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Binman

June 4, 2026

5  out of  5
rating by Caleb Binman
"I used to have Bristol West as insurance until I found this insurance company. My agent Deserves a raise. My previous insurance company tried charging me a $100 cancellation fee. My agent Jonah Went on the call with me to cancel the insurance policy so I wouldn’t have to pay the hundred dollar cancellation fee scam. Quick service I can call him whenever I want. He didn’t have to help me but he didn’t hesitate to help cancel the insurance. He went above and beyond strongly recommend going with these guys for insurance!"
We responded:
"Caleb, we are so happy to hear Jonah was able to help you! We appreciate you and your business. Thank you for insuring with us!"
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Mark FromMn

May 20, 2026

5  out of  5
rating by Mark FromMn
"Always prompt in reply & extremely thorough no matter who I have worked with but last few Kaci especially."
We responded:
"Thank you for the kind words Mark, it was a pleasure working with you! We think Kaci is pretty great too :)"
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Nancy Paulson

March 26, 2026

3  out of  5
rating by Nancy Paulson
"Great experience with State Farm over the many years of doing business."
We responded:
"We appreciate the kind words Nancy, thank you!"
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RaeLynn Pederson

March 4, 2026

5  out of  5
rating by RaeLynn Pederson
"I was recommended by a friend to seek State Farm for vehicle insurance due to them being cheaper than the other insurance company I was going through. I called and got a quote that day, half of what I was paying at the last company. Jonah was excellent at helping me with everything and making sure I got all my questions answered! I highly recommend State Farm and Jonah when you are in search of vehicle insurance, life insurance, etc! Thank you, State Farm, and Jonah, for the amazing service!"
We responded:
"Thank you for the kind words RaeLynn! We are happy to hear Jonah was able to assist you with your auto and life insurance needs. We appreciate the business!"
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Mary Lewandowski

February 18, 2026

5  out of  5
rating by Mary Lewandowski
"Anytime I have contacted State Farm Insurance with a question/issue, I am treated with kindness and patience. Kaci, especially, takes time to answer all your questions. I would highly recommend State Farm Insurance Brett Laugen for all your insurance needs."
We responded:
"Thank you Mary for your review! We appreciate your business and happy to hear Kaci was able to answer any questions you had."
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Korleen Edmond

February 16, 2026

5  out of  5
rating by Korleen Edmond
"We just purchased a life insurance policy for our baby, and Kaci was absolutely amazing to work with. She clearly explained our options, made the process feel simple and stress-free, and truly had our family’s best interest at heart.

She’s knowledgeable, personable, and genuinely kind — and because of that, we’re even considering switching our business insurance and personal policies just so we can work with her more. We can’t recommend Kaci (and the rest of the kind staff at Brett’s office) enough!"
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Robert Tatro

February 4, 2026

5  out of  5
rating by Robert Tatro
"Great service, great price for auto insurance."
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Jill Gibbs

January 28, 2026

5  out of  5
rating by Jill Gibbs
"Awesome experience!"
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Scott Hoffman

January 27, 2026

5  out of  5
rating by Scott Hoffman
"Great service!"
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Mark Hanson

January 26, 2026

5  out of  5
rating by Mark Hanson
"I am very happy with my auto insurance company they are very helpful and friendly I’m very pleased with the service and value they provide me"
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chuck mccoy

January 23, 2026

5  out of  5
rating by chuck mccoy
"Always there to help with claims ect..."
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Perry B.

January 23, 2026

5  out of  5
rating by Perry B.
"Friendly staff, good service, willing to work with customers."
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Worm Poopdirt

January 13, 2026

5  out of  5
rating by Worm Poopdirt
"These guys r gr8!!! Top notch:) u guys are all extremely helpful and Sam is amazing!!!"
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Brianna Rubio

December 23, 2025

5  out of  5
rating by Brianna Rubio
"Great help with transferring my insurance to my new car! Thanks Jonah!"
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Margaret Lockwood

December 19, 2025

5  out of  5
rating by Margaret Lockwood
"Needed insurance immediately and Jonah was so helpful and friendly!"
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Angela Headlee

December 9, 2025

5  out of  5
rating by Angela Headlee
"I have been with State Farm for 42 years. I am always pleased with their superior customer service at Brett Laugen’s office. Jonah is particularly impressive! They genuinely care about their customers!"
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Dede Bean

December 5, 2025

5  out of  5
rating by Dede Bean
"Always Awesome Service & today was another awesome day ! Thanks for your kind Help !!!"
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Dennis Stockert

December 5, 2025

5  out of  5
rating by Dennis Stockert
"Kaci is excellent"
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Sasper

December 4, 2025

5  out of  5
rating by Sasper
"My agent, Sam, at this branch has been incredibly helpful with all my insurance needs. I ask a lot of questions (because I don’t understand much about insurance) and every question is answered with a patient and knowledgeable response. I also really appreciate the recommendations for what my policy should include to make sure all my bases are covered. Knowing that I have a good policy that keeps me and my things protected, at a price I can afford, takes a lot of stress off my mind. Thank you Sam!"
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Tanya Spande

December 2, 2025

5  out of  5
rating by Tanya Spande
"Moved to town and I’m so grateful to have been referred here. Jonah was so helpful and took the worry out of the hassle I expected when transferring state to state and starting a new home policy. Made the process effortless and pleasurable!"
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Becky Robertson

November 19, 2025

5  out of  5
rating by Becky Robertson
"It was helpful to have an annual review initiated by State Farm."
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Janet Schmitt

November 11, 2025

5  out of  5
rating by Janet Schmitt
"Pleasant, friendly service."
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Kjerstin Flansburg

November 7, 2025

5  out of  5
rating by Kjerstin Flansburg
"State Farm agent Jonah was very informative on policies, and what they cover; He was extremely friendly unlike some insurance companies and saved me 100’s of dollars. I wish I had switched over to State Farm sooner."
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Jodie Koenig

October 23, 2025

5  out of  5
rating by Jodie Koenig
"After a 40% increase on my HO policy, I decided to go shopping. Jonah called me a day or two later from State Farm. From the first, I could tell how incredibly friendly and likeable he is!! And so responsive and quick! He answered all of my voicemails and emails right away, which I greatly appreciated. On top of everything, the quotes he provided were extremely competitive. The auto quotes (2) were the lowest I found, and the HO, although not the lowest, provided the best coverage. I don't hesitate to recommend Jonah from State Farm to anyone. He's one of the best! And you will genuinely like him. :) Thank you Jonah!!"
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Alison Leblanc

October 8, 2025

5  out of  5
rating by Alison Leblanc
"Working with Brett Laugen's team is always a pleasure and so easy! We truly appreciate them!"